Public facing workers “deserving of abuse”

By Andrea McCallum

NIGHTCLUB bouncers, call centre workers, parking attendants and receptionists are all considered “legitimate targets” for abuse from members of the public, according to new government research.

Airport workers, police officers, and front-line civil servants are also considered to be “deserving” of abuse whereas firefighters, ambulance crews and nurses are not.

The research involved members of the public putting18 professionals on a scale from “deserving” to “undeserving” when it came to the legitimacy of attacks.

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